Order Processing

Once your order is placed on our website, it enters our system for processing without delay. Our team works diligently to ensure a smooth and timely handling of all orders.

Payment Confirmation

Please note that confirmation of your payment from the bank may take up to 48 hours. Orders are dispatched only after successful verification of the payment.

Order Shipment

Once payment confirmation is received, your order will be securely packed and dispatched using our trusted delivery partners.

Tracking Your Order

As soon as your order is shipped, an email with tracking details will be sent to your registered email ID. You can use this information to monitor the progress of your delivery.

Product Complaints

We accept complaints related to damaged or broken products within 48 hours of delivery. To initiate a complaint or request a replacement, please contact us promptly with photos or relevant details.

Customer Support

If you have any questions or need assistance regarding your order, feel free to reach out to us at care@immunepharmacy.com or call us at +91-9871726189. We are happy to help.

Communication & Marketing Preferences

From time to time, Immune Pharmacy may send you updates via email, SMS, WhatsApp, or RCS messages regarding new products, health tips, promotions, or special offers.
If you prefer not to receive these communications, simply email us at care@immunepharmacy.com with a request to opt out.